Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Disclaimer:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to Urban Cars Auto General Repairing LLC, 13, 22nd str., Al Quoz Industrial Area 3, Dubai, UAE.
Service refers to the Website.
You means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Website refers to Urban Cars, accessible from https://urbancarpro.com/ (https://web.archive.org/web/20220922190356/https://urbancarpro.com/)
Disclaimer
The information contained on the Service is for general information purposes only.
The Company assumes no responsibility for errors or omissions in the contents of the Service.
In no event shall the Company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.
The Company does not warrant that the Service is free of viruses or other harmful components.
External Links Disclaimer
The Service may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company.
Please note that the Company does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.
Advertising Disclaimer
Third party advertisements and links to third party websites may also appear while using the Service. The Company does not make any representation as to the accuracy or suitability of any of the information contained in those advertisements or websites and does not accept any responsibility or liability for the conduct or content of those advertisements and websites and the offerings made by the third-parties.
Third party advertisements and links to other websites where goods or services are advertised are not endorsements or recommendations by the Company of the third party sites, goods or services. The Company takes no responsibility for the content of the ads, promises made, or the quality/reliability of the products or services offered in all advertisements.
Product Reviews Disclaimer
In order to monetize and pay for the operation of the Service, the Company may receive compensation (either monetarily or through free products) for reviews, or endorsement of a particular company, product, or service.
The Company remains independent and reviews are done based on the Company’s own opinions regardless the compensation that can be received.
In accordance with the Federal Trade Commission’s policy of the United States, articles which contain a company, product or service review for which a compensation has been received, will include a disclaimer.
Errors and Omissions Disclaimer
The information given by the Service is for general guidance on matters of interest only. Even if the Company takes every precaution to insure that the content of the Service is both current and accurate, errors can occur. Plus, given the changing nature of laws, rules and regulations, there may be delays, omissions or inaccuracies in the information contained on the Service.
The Company is not responsible for any errors or omissions, or for the results obtained from the use of this information.
Fair Use Disclaimer
The Company may use copyrighted material. Which has not always been specifically authorized by the copyright owner. The Company is making such material available for criticism. Used in comment, news reporting, teaching, scholarship, or research.
The Company believes this constitutes a “fair use” of any such copyrighted material as provided for in section 107 of the United States Copyright law.
If You wish to use copyrighted material from the Service for your own purposes that go beyond fair use, You must obtain permission from the copyright owner.
Views Expressed Disclaimer
The Service may contain views and opinions which are those of the authors and do not necessarily reflect the official policy or position of any other author, agency, organization, employer or company, including the Company.
Comments published by users are their sole responsibility and the users will take full responsibility, liability and blame for any libel or litigation that results from something written in or as a direct result of something written in a comment. The Company is not liable for any comment published by users and reserves the right to delete any comment for any reason whatsoever.
No Responsibility Disclaimer
The information on the Service is provided with the understanding that the Company is not herein engaged in rendering legal, accounting, tax, or other professional advice and services. As such, it should not be used as a substitute for consultation with professional accounting, tax, legal or other competent advisers.
In no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your access or use or inability to access or use the Service.
“Use at Your Own Risk” Disclaimer
All information in the Service is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.
The Company will not be liable to You or anyone else for any decision made or action taken in reliance on the information given by the Service or for any consequential, special or similar damages, even if advised of the possibility of such damages.
Contact Us
If you have any questions about this Disclaimer, You can contact Us:
By email: info@urbancarpro.com
By visiting this page on our website: https://urbancarpro.com/disclaimer (https://web.archive.org/web/20220922190356/https://urbancarpro.com/disclaimer)
By phone number: +971 42580607
TERMS CONDITIONS
Terms and Conditions
Last updated: September 10, 2022
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Account means a unique account created for You to access our Service or parts of our Service.
Country refers to: United Arab Emirates
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Urban Cars Auto General Repairing LLC, 13, 22nd Str, Al Quoz Industrial Area 3, Dubai.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Promotions refer to contests, sweepstakes or other promotions offered through the Service.
Service refers to the Website.
Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
Website refers to Urban Cars, accessible from https://urbancarpro.com/ (https://web.archive.org/web/20220922190406/https://urbancarpro.com/)
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Placing Orders for Goods
By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.
Your Information
If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.
Order Cancellation
We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:
Goods availability
Errors in the description or prices for Goods
Errors in Your Order
We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.
Your Order Cancellation Rights
Any Goods you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy.
Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Order.
Your right to cancel an Order only applies to Goods that are returned in the same condition as You received them. You should also include all of the products instructions, documents and wrappings. Goods that are damaged or not in the same condition as You received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased Goods while they are in Your possession.
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
You will not have any right to cancel an Order for the supply of any of the following Goods:
The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
The supply of digital content which is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.
Availability, Errors and Inaccuracies
We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Prices Policy
The Company reserves the right to revise its prices at any time prior to accepting an Order.
The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.
Payments
All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.
Promotions
Any Promotions made available through the Service may be governed by rules that are separate from these Terms.
If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.
User Accounts
When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
Intellectual Property
The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.
The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
Your Feedback to Us
You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
Termination
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which mean s that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.
“AS IS” and “AS AVAILABLE” Disclaimer
The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
By email: info@urbancarpro.com
By visiting this page on our website: https://urbancarpro.com/contact/ (https://web.archive.org/web/20220922190406/https://urbancarpro.com/contact/)
By phone number: +971 42 692284
By mail: 13, 22nd Str, Al Quoz Industrial Area 3, Dubai, UAE
PRIVACY POLICY
Privacy Policy
Last updated: September 10, 2022
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Urban Cars Auto General Repairing LLC, 18, 22nd Str, Al Quoz Industrial Area 3, Dubai.
For the purpose of the GDPR, the Company is the Data Controller.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: United Arab Emirates
Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Urban Cars, accessible from https://urbancarpro.com/ (https://web.archive.org/web/20220922190356/https://urbancarpro.com/)
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
Google
Facebook
Twitter
LinkedIn
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_ (https://web.archive.org/web/20220922190356/https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_)
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.
Targeting and Advertising Cookies
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You. These Cookies use information about your browsing history to group You with other users who have similar interests. Based on that information, and with Our permission, third party advertisers can place Cookies to enable them to show adverts which We think will be relevant to your interests while You are on third party websites.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
To deliver targeted advertising to You: We may use Your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to Your interests and/or location and to measure its effectiveness.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to show advertisements to You to help support and maintain Our Service, to advertise on third party websites to You after You visited our Service, for payment processing, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
Analytics
We may use third-party Service providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy (https://web.archive.org/web/20220922190356/https://policies.google.com/privacy)
Firebase
Firebase is an analytics service provided by Google Inc.
You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy (https://web.archive.org/web/20220922190356/https://policies.google.com/privacy)
We also encourage you to review the Google’s policy for safeguarding your data: https://support.google.com/analytics/answer/6004245 (https://web.archive.org/web/20220922190356/https://support.google.com/analytics/answer/6004245)
For more information on what type of information Firebase collects, please visit the How Google uses data when you use our partners’ sites or apps webpage: https://policies.google.com/technologies/partner-sites (https://web.archive.org/web/20220922190356/https://policies.google.com/technologies/partner-sites)
Matomo
Matomo is a web analytics service. You can visit their Privacy Policy page here: https://matomo.org/privacy-policy (https://web.archive.org/web/20220922190356/https://matomo.org/privacy-policy)
Clicky
Clicky is a web analytics service. Read the Privacy Policy for Clicky here: https://clicky.com/terms (https://web.archive.org/web/20220922190356/https://clicky.com/terms)
Statcounter
Statcounter is a web traffic analysis tool. You can read the Privacy Policy for Statcounter here: https://statcounter.com/about/legal/ (https://web.archive.org/web/20220922190356/https://statcounter.com/about/legal/)
Flurry Analytics
Flurry Analytics service is provided by Yahoo! Inc.
You can opt-out from Flurry Analytics service to prevent Flurry Analytics from using and sharing your information by visiting the Flurry’s Opt-out page: https://developer.yahoo.com/flurry/end-user-opt-out/ (https://web.archive.org/web/20220922190356/https://developer.yahoo.com/flurry/end-user-opt-out/)
For more information on the privacy practices and policies of Yahoo!, please visit their Privacy Policy page: https://policies.yahoo.com/xa/en/yahoo/privacy/index.htm (https://web.archive.org/web/20220922190356/https://policies.yahoo.com/xa/en/yahoo/privacy/index.htm)
Mixpanel
Mixpanel is provided by Mixpanel Inc.
You can prevent Mixpanel from using your information for analytics purposes by opting-out. To opt-out of Mixpanel service, please visit this page: https://mixpanel.com/optout/ (https://web.archive.org/web/20220922190356/https://mixpanel.com/optout/)
For more information on what type of information Mixpanel collects, please visit the Terms of Use page of Mixpanel: https://mixpanel.com/terms/ (https://web.archive.org/web/20220922190356/https://mixpanel.com/terms/)
Unity Analytics
Unity Analytics is provided by Unity Technologies.
Unity Analytics collects, stores, uses, processes, and transfers personal information to provide, operate, and improve Unity Technologies services, including personalized advertising services. For more information on what type of information Unity Technologies collects, please visit their Privacy Policy page: https://unity3d.com/legal/privacy-policy (https://web.archive.org/web/20220922190356/https://unity3d.com/legal/privacy-policy).
You can prevent Unity Analytics from using your information by opting-out. To opt-out of Unity Analytics, please visit this page: https://unity3d.com/legal/privacy-policy (https://web.archive.org/web/20220922190356/https://unity3d.com/legal/privacy-policy)
You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See Your mobile device Help system for more information.
Advertising
We may use Service Providers to show advertisements to You to help support and maintain Our Service.
Google AdSense & DoubleClick Cookie
Google, as a third party vendor, uses cookies to serve ads on our Service. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet.
You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/ (https://web.archive.org/web/20220922190356/https://www.google.com/ads/preferences/)
Email Marketing
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
Mailchimp
Mailchimp is an email marketing sending service provided by The Rocket Science Group LLC.
For more information on the privacy practices of Mailchimp, please visit their Privacy policy: https://mailchimp.com/legal/privacy/ (https://web.archive.org/web/20220922190356/https://mailchimp.com/legal/privacy/)
AWeber
AWeber is an email marketing sending service provided by AWeber Communications.
For more information on the privacy practices of AWeber, please visit their Privacy policy: https://www.aweber.com/privacy.htm (https://web.archive.org/web/20220922190356/https://www.aweber.com/privacy.htm)
GetResponse
GetResponse is an email marketing sending service provided by GetResponse.
For more information on the privacy practices of GetResponse, please visit their Privacy policy: https://www.getresponse.com/legal/privacy.html (https://web.archive.org/web/20220922190356/https://www.getresponse.com/legal/privacy.html)
Payments
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).
We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
CCAvenue
Their Privacy Policy can be viewed at https://www.ccavenue.ae/terms_conditions.jsp (https://web.archive.org/web/20220922190356/https://www.ccavenue.ae/terms_conditions.jsp)
Behavioral Remarketing
The Company uses remarketing services to advertise to You after You accessed or visited our Service. We and Our third-party vendors use cookies and non-cookie technologies to help Us recognize Your Device and understand how You use our Service so that We can improve our Service to reflect Your interests and serve You advertisements that are likely to be of more interest to You.
These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies and to enable Us to:
Measure and analyze traffic and browsing activity on Our Service
Show advertisements for our products and/or services to You on third-party websites or apps
Measure and analyze the performance of Our advertising campaigns
Some of these third-party vendors may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit You to block such technologies. You can use the following third-party tools to decline the collection and use of information for the purpose of serving You interest-based advertising:
The NAI’s opt-out platform: http://www.networkadvertising.org/choices/ (https://web.archive.org/web/20220922190356/https://www.networkadvertising.org/choices/)
The EDAA’s opt-out platform http://www.youronlinechoices.com/ (https://web.archive.org/web/20220922190356/http://www.youronlinechoices.com/)
The DAA’s opt-out platform: http://optout.aboutads.info/?c=2&lang=EN (https://web.archive.org/web/20220922190356/http://optout.aboutads.info/?c=2&lang=EN)
You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See Your mobile device Help system for more information.
We may share information, such as hashed email addresses (if available) or other online identifiers collected on Our Service with these third-party vendors. This allows Our third-party vendors to recognize and deliver You ads across devices and browsers. To read more about the technologies used by these third-party vendors and their cross-device capabilities please refer to the Privacy Policy of each vendor listed below.
The third-party vendors We use are:
Google Ads (AdWords)
Google Ads (AdWords) remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads (https://web.archive.org/web/20220922190356/https://www.google.com/settings/ads)
Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout (https://web.archive.org/web/20220922190356/https://tools.google.com/dlpage/gaoptout) – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy (https://web.archive.org/web/20220922190356/https://policies.google.com/privacy)
Bing Ads Remarketing
Bing Ads remarketing service is provided by Microsoft Inc.
You can opt-out of Bing Ads interest-based ads by following their instructions: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads (https://web.archive.org/web/20220922190356/https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads)
You can learn more about the privacy practices and policies of Microsoft by visiting their Privacy Policy page: https://privacy.microsoft.com/en-us/PrivacyStatement (https://web.archive.org/web/20220922190356/https://privacy.microsoft.com/en-us/PrivacyStatement)
Twitter
Twitter remarketing service is provided by Twitter Inc.
You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405 (https://web.archive.org/web/20220922190356/https://support.twitter.com/articles/20170405)
You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy (https://web.archive.org/web/20220922190356/https://twitter.com/privacy)
Facebook
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/516147308587266
To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568187493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
Pinterest
Pinterest remarketing service is provided by Pinterest Inc.
You can opt-out from Pinterest’s interest-based ads by enabling the “Do Not Track” functionality of your web browser or by following Pinterest instructions: http://help.pinterest.com/en/articles/personalization-and-data
You can learn more about the privacy practices and policies of Pinterest by visiting their Privacy Policy page: https://about.pinterest.com/en/privacy-policy
AdRoll
AdRoll remarketing service is provided by NextRoll, Inc.
You can opt-out of AdRoll remarketing by visiting this AdRoll Advertising Preferences web page: http://info.evidon.com/pub_info/573?v=1&nt=1&nw=false or the Opt Out of Personalized Advertising web page: https://help.adroll.com/hc/en-us/articles/216599538-Opting-Out-of-Personalized-Advertising
If You are a California resident, please read the “Information For California Residents Only” section in the Privacy Policy of NextRoll, Inc.: https://www.nextroll.com/privacy#service-18
For more information on the privacy practices of AdRoll, please visit the NextRoll, Inc. Privacy Policy web page: https://www.nextroll.com/privacy
Perfect Audience
Perfect Audience remarketing service is provided by NowSpots Inc.
You can opt-out of Perfect Audience remarketing by visiting these pages: Platform Opt-out (http://pixel.prfct.co/coo) and Partner Opt-out (http://ib.adnxs.com/optout).
For more i nformation on the privacy practices of Perfect Audience, please visit the Perfect Audience Privacy Policy & Opt-out web page: https://www.perfectaudience.com/privacy/
AppNexus
AppNexus remarketing service is provided by AppNexus Inc.
You can opt-out of AppNexus remarketing by visiting the Privacy & the AppNexus Platform web page: https://www.appnexus.com/platform-privacy-policy
For more information on the privacy practices of AppNexus, please visit the AppNexus Platform Privacy Policy web page: https://www.appnexus.com/platform-privacy-policy
Usage, Performance and Miscellaneous
We may use third-party Service Providers to provide better improvement of our Service.
hcaptcha
Their Privacy Policy can be viewed at https://www.hcaptcha.com/privacy
GDPR Privacy
Legal Basis for Processing Personal Data under GDPR
We may process Personal Data under the following conditions:
Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.
In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Your Rights under the GDPR
The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.
You have the right under this Privacy Policy, and by law if You are within the EU, to:
Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.
Exercising of Your GDPR Data Protection Rights
You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Pleas e note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.
You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.
Children’s Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: info@urbancarpro.com
OFFER AGREEMENT
OFFER FOR THE AGREEMENT OF VEHICLE MAINTENANCE AND REPAIR SERVICES
Urban Cars Auto General Repairing LLC, License No: ________, located at the address: 13, 22nd Street, Al Quoz Industrial Area 3, Dubai, UAE, PO Box: 390380, represented by Mr. Maksim Martynov, Manager (hereinafter referred to as the CAR SERVICE), publishes this Public Offer Agreement for providing services (hereinafter referred to as the Agreement) according to the List of Services that is an integral part of this Agreement.
PREAMBLE
This Agreement is created according to the Article 131 of the UAE Civil Code that states: “a contract will be formed if there is:
(i) an offer,
(ii) an acceptance of the offer and
iii) any special conditions provided in the law (which may relate to the subject matter of the contract) are met.
in case of acceptance of the stated terms and conditions, the individual or legal entity (hereinafter referred to as the CUSTOMER) accepts the offer, pays for the Services of the CAR SERVICE in accordance with the terms of this Agreement. Payment for Services by the Customer is an acceptance of the offer, which is considered equivalent to concluding an Agreement on the terms set out in the offer.
Based on the above, please read the text of the public offer, and if you do not agree with any clause of the offer, do not pay and do not use the Services provided by the CAR SERVICE, inform the CAR SERVICE and settle terms and conditions through negotiations.
By accessing the website (or mobile application) www.urbancarpro.com (https://web.archive.org/web/20220922184857/http://www.urbancarpro.com/) or placing an order, the CUSTOMER irrevocably agrees to the Privacy Policy https://urbancarpro.com/privacy-policy-3/ (https://web.archive.org/web/20220922184857/https://urbancarpro.com/privacy-policy-3/), Disclaimer https://urbancarpro.com/disclaimer/ (https://web.archive.org/web/20220922184857/https://urbancarpro.com/disclaimer/), and Terms of Use of the platform https://urbancarpro.com/terms-and-conditions/ (https://web.archive.org/web/20220922184857/https://urbancarpro.com/terms-and-conditions/).
SUBJECT
1.1. The CAR SERVICE undertakes to provide the services listed in clause 1.2. of this offer (hereinafter referred to as Services) on the CUSTOMER’s assignment and request, and the CUSTOMER undertakes to accept and pay for the Services rendered to the CAR SERVICE.
1.2. Within the framework of this offer, the CAR SERVICE provides the following types of services:
1.2.1. providing the CUSTOMER with comprehensive information support on the need for maintenance and/ or repair of the CUSTOMER’s car, the approximate cost of work and parts, as well as on the selection of a suitable car service organization for its implementation:
1.2.2. delivery of the car to the site of the car service and back to the place of acceptance of the car by the CUSTOMER agreed by the Parties;
1.2.3. intermediary services: upon the CUSTOMER’s order and at his expense, but on behalf of the CAR SERVICE, to provide of the third parties’ services, including car diagnostics, further maintenance and repair of the car.
1.3. The CUSTOMER is considered to have accepted (accepted) the terms of this offer in full, without any reservations and exceptions from the moment of executing the payment.
COST OF SERVICES AND PAYMENT PROCEDURE
2.1. All prices on the Website (or mobile application) www.urbancarpro.comm (https://web.archive.org/web/20220922184857/http://www.urbancarpro.comm/) of the CAR SERVICE and in other online resources of the CAR SERVICE are indicated in UAE dirhams (AED) and are approximate. The final price can be changed after inspecting a car, identifying the necessary work and services.
2.2. All prices include of 5 % VAT.
2.3. The payment of the services can be executed through online services by acceptable methods of payment or in the CAR SERVICE through card machine cashless.
2.4. Advance payment of 10% to 100% is required depending on the kind of service and spare parts necessary to perform the work.
RIGHTS AND OBLIGATIONS OF THE PARTIES
3.1. The CAR SERVICE undertakes:
3.1.1. to provide the CUSTOMER the Services agreed by the Parties efficiently and in a reasonable time;
3.1.2. immediately inform the CUSTOMER about any information related to the provision of the Services;
3.1.3. guarantee the CUSTOMER the quality of the Services provided; however, the CAR SERVICE is not responsible for the spare parts provided by the CUSTOMER and i
Urbancarpro (https://web.archive.org/web/20220922184857/http://www.urbancarpro.com/)
'URBANCARS' CAR SERVICE in DUBAI | Full Service Auto Service
Car repair and maintenance service in Dubai. Car service 'Urbancars': Ford, Chevrolet, Toyota, Nissan, Audi, Bmn this case does not give any guarantee for the spare parts, but gives the guarantee for work (services). The warranty is determined individually for each type of service and a car.
3.1.4. to ensure the safety of the CUSTOMER’s car, the documents and spare parts handed over to the CAR SERVICE.
3.2. The CUSTOMER assumes the following obligations:
3.2.1. transfer to the CAR SERVICE for the duration of the provision of Services a vehicle, documents, spare parts and materials necessary for the execution of orders within the framework of the provision of services;
3.2.1. provide the CAR SERVICE with all the necessary and/or requested information, that is necessary for the fulfillment of the CAR SERVICE’s obligations;
3.2.2. pay for the Services rendered and the remuneration due, as well as other expenses of the CAR SERVICE on the terms and in the manner specified by this offer.
3.3. The CAR SERVICE has the right to:
3.3.1. request from the CUSTOMER additional information necessary for the provision of Services;
3.3.2. in case of violation by the CUSTOMER of its obligations, suspend or terminate the provision of Services;
3.3.3. suspend or terminate the provision of Services, in cases of identifying (discovering) new circumstances that were not previously specified by the CUSTOMER and which significantly affect the possibility of providing Services.
3.3.4. unilaterally amend the Agreement and/or the List of services, prices by publishing them on the Website, mobile application www.urbancarpro.com (https://web.archive.org/web/20220922184857/http://www.urbancarpro.com/), or any other resources allowed by the laws of UAE, еsuch changes come into force from the moment they are published;
3.3.5. send newsletters at own expense to the CUSTOMER;
3.3.6. refuse to perform the services in the absence of the CUSTOMER’s acceptance of the order;
3.3.7. refuse to perform the services in case it is found impossible to continue the work due to the absence or breakdown of the necessary equipment in the CAR SERVICE;
3.3.8. refuse to perform the services due to the unwillingness or disagreement of the CUSTOMER with the performance of additional work and, accordingly, with the increase of the cost of work revealed during the execution of work, if the failure of these works prevents the performance of previously ordered services by the CUSTOMER;
3.3.9. refuse to provide services to the CUSTOMER in case of inappropriate (rude), abusive behavior towards car service employees, in case of violation of payment terms and/or debt to the CAR SERVICE;
3.3.10. to hold the CUSTOMER’s car until the payment terms are fulfilled in the amount of the cost specified in the order;
3.3.11. to communicate with the CUSTOMER by any available means of communication be it verbally over the phone or face to face, in writing over Email, SMS, social media, WhatsApp or any other messengers.
WARRANTY OBLIGATIONS
4.1. The CAR SERVICE provides a guarantee for the work performed. The warranty period and the procedure for its application depend on the nature of the work and on the operating conditions of the car by the CUSTOMER. The following guarantees are provided by the CAR SERVICE:
4.1.1. For car repair work (repair of the chassis, cooling system, engine, braking system, suspension, ventilation and heating) – the warranty period is not more than 1 week from the date of completion;
4.1.2. For control and diagnostic work – the warranty period is not more than 1 week from the moment of completion;
4.1.3. For the repair of the automatic transmission (hereinafter automatic transmission) – the warranty period is not more than 1 month or 1 thousand km from the moment of completion, depending on what comes first. The warranty is not provided if spare parts provided by the CUSTOMER;
4.1.4. For tin-painting works – the warranty period is not more than 3 months from the date of completion, with the exception of painting and repair works of plastic parts (bumper, moldings, linings, etc.), the warranty period for which is not more than 1 months from the date of their completion;
4.1.5. For work on the repair of electrical equipment of the car – the warrantyperiod is not more than 1 week from the date of their completion;
4.1.6. For the installation of electrical equipment of the car (installation of parking sensors, radar detectors, video recorders, navigators, acoustic systems (tape recorders and other multimedia devices) – the warranty period is not more than 1 week from the date of completion;
4.1.7. For work on the repair of alarm control panels – the warranty period is not more than 1 week from the date of their completion;
4.1.8. The warranty does not apply to the work on mechanical polishing of block headlights and car body elements;
4.1.9. For repair of internal combustion engine control sensors, automatic transmission, systems: ABS and SRS -warranty does not apply;
4.1.10. The warranty does not apply to the replacement of lamps for external lighting of the car (incandescent, halogen, xenon, bi-xenon, LED);
4.1.11. For work on refueling the air conditioner – the warranty period is no more than 2 weeks from the moment of their completion.
4.1.12. The warranty for changing the color by gluing vinyl film is starting from 3 months.
4.1.13. The warranty for installation of electrical equipment (upgrade) is from 3 months, the warranty doesn’t apply for spare parts, only maintenance services.
4.2. The warranty period is valid only in cases when the following conditions are met by the CUSTOMER:
4.2.1. The CUSTOMER provided to the CAR SERVICE an order the work on which was carried out by the CAR SERVICE;
4.2.2. The CUSTOMER operated his car without violating the Rules of its operation, except in cases where it did not affect the services provided by the CAR SERVICE;
4.2.3. The CUSTOMER purchased spare parts used during repair at the CAR SERVICE, except in cases when the CUSTOMER provided to the CAR SERVICE his spare parts, but the expert company proved that this did not affect the work carried out by the CAR SERVICE;
4.2.4. During the warranty period, the CUSTOMER has not been involved in road traffic accidents (hereinafter referred to as accidents);
4.2.5. During the warranty period, the CUSTOMER did not contact another car repair service or did not try to “eliminate” the identified problem of repairing the car on his own;
4.2.6. The CUSTOMER informed and visited the CAR SERVICE immediately (within a week from the moment of detection), as soon as there were signs or doubts about the quality of the service provided.
RESPONSIBILITY OF THE PARTIES
5.1. The Parties will try to resolve all disputes through negotiations. If they will not reach an agreement and will not find the solution, all disputes are subject to UAE courts.
5.2. The CAR SERVICE has the right to transfer the performance of services ordered by the CUSTOMER to third parties.
TERM OF THE AGREEMENT
6.1. The Agreement comes into force from the moment of its Acceptance (signing of the order or payment for services) and is valid until the Parties fully fulfill their obligations.
6.2. Termination of the Agreement does not release the Parties from fulfilling the obligations not fulfilled under the Agreement.
LEGAL ADDRESS AND DETAILS OF THE CAR SERVICE
Urban Cars Auto General Repairing
13, 22nd Street, Al Quoz Industrial Area 3, Dubai, UAE, PO Box: 390380
Email: info@urbancarpro.com
Phone number: +97142580607